Expert Geotab Services for Every Stage
Whether you're deploying Geotab for the first time, struggling to get value from an existing setup, or ready to hand over platform management entirely — we have the experience to make it work.
Implementation & Configuration
Get it right the first time.
A bad Geotab deployment doesn't just waste money — it erodes trust in the platform. Your drivers ignore alerts, your managers stop checking dashboards, and the whole investment stalls.
We deploy Geotab the way it should be done: configured for your operation, integrated with your systems, and handed over with your team trained and confident.
- Site survey & scoping We audit your fleet, your workflows, and your existing technology before a single device is provisioned.
- Device provisioning & installation coordination Hardware configured and installed to your operational requirements.
- Rule & exception configuration Speed, idling, after-hours use, geofences — built around your actual policies, not generic defaults.
- Reporting & dashboard setup Custom reports that answer the questions your managers actually ask.
- Integration engineering Connecting Geotab to your maintenance system, fuel cards, payroll, or compliance platforms.
- User training & handover Practical training for fleet managers, supervisors, and drivers. Not a slide deck — a working session.
- Go-live support We stay on for the critical first weeks to catch issues early and tune the configuration.
Managed Services
Hand us your Geotab. We'll make it work.
Most fleet teams don't have a dedicated Geotab specialist — and they shouldn't need one. Our managed service gives you a team that knows your platform intimately, handles the day-to-day administration, and continuously optimises your configuration as your operation evolves.
- Ongoing configuration management Rule changes, new geofences, driver updates — handled promptly without your team learning the admin panel.
- User & group administration Adding drivers, adjusting permissions, managing security clearances.
- Report generation & delivery Scheduled reports and ad-hoc data requests, delivered in formats your stakeholders actually use.
- Incident investigation & troubleshooting When something looks wrong, we investigate the data before anyone panics.
- Platform health monitoring Proactive checks on device connectivity, data quality, and system performance.
- Quarterly business reviews We review your usage patterns, flag underutilised features, and recommend optimisations.
- Vendor liaison We handle communication with Geotab support so you don't have to navigate their ticketing system.
Self-Managed
- Config changes wait for someone who knows the platform
- Reports built by people who aren't data specialists
- Issues escalated to Geotab support and forgotten
Pollex Managed
- Same-day turnaround on configuration requests
- Reports designed around the decisions they need to support
- Issues investigated, resolved, and explained
Custom Integration & Engineering
The connective tissue your fleet technology is missing.
Geotab generates enormous amounts of data. The value is in connecting it to the systems where decisions actually get made — your maintenance platform, your compliance tools, your business intelligence stack. We build those connections.
- API integration development Custom integrations between Geotab and your existing business systems.
- Data pipeline engineering Automated data flows from Geotab into your data warehouse or analytics platform.
- Custom dashboard development Purpose-built dashboards for specific operational needs.
- Third-party system integration Connecting Geotab to maintenance, fuel, payroll, and compliance platforms.
- Automated alerting & workflows Event-driven notifications and workflows triggered by fleet data.
- Migration & platform transition Moving from another telematics provider to Geotab without losing historical data or operational continuity.